Shipping and Returns Policy

Peace of Mind Return Policy

At A Joyful Noise Music, we strive to make sure you customer experience is great. We offer a 45 day return window! Read below for information on the process and policies, and don’t hesitate to contact us with any questions or concerns.

Free Returns

We offer free returns on all items within 45 days of the original purchase date. To initiate a return, simply contact us with your order number and details about the product you would like to return. We will respond quickly with a prepaid, insured return label for your convenience. Print the label, attach it to the package, and drop it off at the nearest shipping carrier location.

No Restocking Fees: On items purchased on AJNMusic.com, we never charge restocking fees on returns.

Refunds: Once we receive your return, we will process your refund or exchange within 3 business days.

Please contact us if you have any questions about our return policy.

Policies

  • Each return must be authorized before the item is returned.
  • Return tracking information must be provided to A Joyful Noise Music before the item is received back.
  • A Joyful Noise Music is not responsible for lost returns, returns sent to the wrong location, or returns that are sent back without prior authorization or documentation of the return tracking number.
  • Items must be returned unused and still sealed in the manufacturer’s packaging.
  • Returns must be received back within two weeks after the return is authorized.
  • Return shipping is not covered unless the item is defective or the wrong item is received. If you would like to use our discounted shipping rates and have that cost deducted from your refund, please request a rate quote and label when requesting authorization for your return.
  • No restocking fees as long as the return is requested within 45 days of purchase.
  • Digital Download Codes cannot be returned or refunded once the code has been emailed.